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Cablevision of Marion County

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INTERNET SERVICE LIMITATIONS:

Cablevision of Marion County offers four packages of features and benefits that comprise the Cablevision of Marion County High Speed Internet service (not all packages are available in all areas).  Cablevision of Marion County reserves the right to enforce limits on specific features of the Service including, without limitation, email storage and web hosting maximums. The following describe the current limitations of various offerings of the Cablevision of Marion County High Speed Internet service. The limitations set forth herein are approximate and may vary from time to time.

  Preferred Package

 

Feature

Maximum Limit

1.

Maximum downstream speed

512 kilobites - 2 megabits per second

2.

Maximum upstream speed 1

256 kilobits – 1 megabits per second

3.

Maximum monthly consumption cap

40 gigabytes downstream; 20 gigabytes upstream

 Electronic Mail

 

Feature

Maximum Limit

1.

Email boxes

Five (5)

2.

Size of mailboxes

25 megabytes per mailbox

3.

Maximum message size 2

10 megabytes

4.

Dormant mailbox locked 3

90 days from the last time mail was checked

5.

Dormant mailbox deleted 4

120 days from the last time mail was checked

6.

Unread message retention in server inbox 5

60 days

     
1 Maximum download and upload speeds in packages vary by community.
2 Maximum Message Size: This is the largest email you can send, including attachments and encoding. Not all ISPs may accept messages of this size. Email messages larger than the currently available amount of space in your email box may be returned to sender as undeliverable.
3 Dormant Mailbox Locked: When a secondary mailbox is not checked for new email by its owner for at least 90 days, it is considered dormant and will be locked. Messages sent to a dormant mailbox will be returned as undeliverable. Dormant Mailboxes in a locked state can be reactivated by checking them via POP-3 (like using Outlook Express) or Webmail.
4 Dormant Mailbox Deleted: When a secondary mailbox is not checked for new email by its owner for at least 120 days (30 days after it is locked), the mailbox is deleted. Messages remaining in the mailbox at that time will also be deleted. Messages sent to a dormant mailbox that has been deleted will be returned as undeliverable. Customer will retain the rights to the associated user name as long as they remain a customer and do not release the user name. Dormant Mailboxes that have been deleted may be reactivated through Member Services.
5 Unread Message Retention in Server Inbox: Messages that remain in the Inbox on the server, marked as unread, for more than 60 days after receipt are subject to deletion without notice. A message may be retained indefinitely by downloading it with a mail client, or moving it to an alternative folder in Webmail.